This is number 4 in our Conversations videos. It includes slightly longer conversations than previous videos.
In a bookshop
- Customer: "Hello, I'm looking for a specific book, but I can't seem to find it."
- Assistant: "Hello! I'd be happy to help. What's the title or the author of the book you're looking for?"
- Customer: "It's called 'The Backpacker's Guide to Europe' by John Smith. It's quite new."
- Assistant: "I see. Let me check our system to see if we have it in stock. Please wait a moment."
- Assistant: "I'm sorry, but it seems we don't have the new Backpacker's Guide in stock. I can order it for you?"
- Customer: "I was really hoping to get it today. Can you recommend something similar?"
- Assistant: "Of course! We have a great selection of travel books. How about 'Europe in a Nutshell' by Lisa Turner? It's small and light but full of information."
- Customer: "That sounds interesting. I'll have a look at it. Can you point me to it?"
- Assistant: "Yes, it's in the non-fiction section, just over there, on the second shelf. Is there anything else I can help you with?"
- Customer: "No, that's all for now. Thanks very much for your help."
- Assistant: "You're welcome! If you have any more questions or need more help, I'm here. Enjoy your reading!"
In a restaurant
- Diner: "Hello, I'd like a table for two, please."
- Waiter: "Of course, right this way. "
- Waiter: "Here's your menu. Would you like something to drink first?"
- Diner: "I'll have a glass of water, please."
- Diner 2: "Me too, thanks."
- Waiter: "Certainly, I'll bring that right away. "
- Waiter: "Have you dined with us before?"
- Diner: "No, it's our first time here. What do you recommend?"
- Waiter: "Our special tonight is the grilled salmon. And our pasta dishes are also quite popular."
- Diner: "I'm in the mood for chicken. What's your best chicken dish?"
- Waiter: "I would recommend our chicken Alfredo. It's a creamy pasta dish with tender grilled chicken. Does that sound good?"
- Diner: "That sounds delicious! I'll go with that."
- Diner 2: "And I'll have the special. Thank you!"
- Waiter: "Great choices! I'll put those orders in for you. Enjoy your meal, and let me know if you need anything else."
Talking to a teacher
- Student: "Hello, Mr Smith. Can I talk to you about my English classes?"
- Teacher: "Of course. What's on your mind?"
- Student: "Well, I think I'm doing OK with speaking and listening, but I'm having trouble with reading and writing."
- Teacher: "Well, I'm glad that you came to me. It's easy to just avoid the areas we don't like. Can you tell me what's difficult for you in reading and writing?"
- Student: "I don't understand big words when I'm reading, and I'm always making grammar mistakes when I'm writing."
- Teacher: "I understand. Reading can be tough when there are unfamiliar words. And English grammar isn't easy - I know! Would you like some extra help and practice in these areas?"
- Student: "Yes please. I want to apply for a job soon, and my English needs to be better."
- Teacher: "That's a good incentive. I'm sure we can work on improving your vocabulary and writing skills. I can recommend some really helpful exercises to help you practice. And there's a new class, aimed at writing job applications. Would that interest you?"
- Student: "That sounds like exactly what I need. Thank you very much!"
- Teacher: "You're welcome. Just work on it step by step and you're sure to see improvements."